Shipping and Returns
Shipping
Our processing time is currently 4-10 days. Orders are shipped via USPS Ground and usually arrives between 2-5 business days. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS.
Shipping will not be refunded on any returned items and is the responsibility of the customer when shipping items back to us.
Returns
Due to the COVID-19 pandemic, All Sales are Final on all masks and scarves.
All returns must be made within 10 days after the product shipment date. Please ensure they are unused and in original packaging and with original tags attached. Items that do not meet this criteria may not be returned and refunded. All products must be returned in accordance with the instructions received after contacting info@shopbytherese.com .
You are solely responsible for the cost of shipping & handling the returned product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.